Shipping policy
Payment
- All payments are debited from your account when the goods are ordered.
- We use Stripe for our online payments.
Dispatch Policies
- All orders (subject to stock availability) are dispatched the next business day at the very latest.
- Orders received on Bank Holidays, Saturdays or Sundays will be dispatched on the next business day.
- If we are unable to dispatch by the next business day we will contact you to arrange a mutually agreed alternative date. If we cannot agree another date, we will issue a full refund.
- One-Wear will ship anywhere in the world
- Standard Shipping is the same no matter how large the order.
- One-Wear sends all standard orders by Royal Mail second class parcel post.
- Express is the same no matter how large the order.
- Please note that express courier orders will require a signature on delivery.
- Please ensure that you provide a delivery address where someone will be available between 9.00am and 5.30pm Monday to Friday to accept delivery.
- If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to arrange re-delivery.
- If no contact is made within 2 days the order will be returned to us and a re-delivery charge may be levied to cover our re-delivery costs.